Considering a customized item from Photo Fusion, but have a question before placing your order? Below is a list of our customers’ most frequently asked questions. Please contact us if your question wasn’t answered below.

Do you have a store?
Yes, we have a branch located inside SM City Clark. Address and directions can be found on our Locations Page.
How do I place an order?
The first step to making a customized item is to choose your product. After adding your choice to the shopping cart, you will be prompted to upload the photos you want printed on your item. Afterwards, fill out your shipping details and submit your order. Once we receive your order, someone will contact you to followup with your order and provide payment information. We will then create a layout for your item and send it to you for approval. Once you approve the layout, we will process your order and ship your order to you.
How long does it take to process my order?
After payment has been made and you have approved the layout of your item, we typically complete all orders within 3-5 business days.
What types of payment do you accept?
We accept payment via bank deposit (BDO or BPI), Money Transfer (Cebuana or Western Union), and Paypal. Just notify us of your preferred payment method and we will provide you with the relevant payment details.
Can you help me create a custom design for my item?
After your photos are provided to us, we will do a free layout for your item. This includes doing light design work such as adding customized wording and layout of your photos. If you require more extensive work such as creating a customized design or retouching of photos, we offer design services at the rate of Php 200 per hour.
What if I have other questions?
You may call us at any time at (0966) 321-9380 with your questions, or fill out the form on our Contact Page and someone will get back to you as soon as possible.